The insured person is not in full working capacity on the date of exit, I cannot announce the exit on iTellco.

With iTellco, only exit of people in full work capacity are possible. If you wish to discharge an insured who is not at full work capacity, please do the following: 1) Announce the discharge using the form (Tellco pkPRO download center) 2) Report the inability to work online at www.tellco.ch. Based on these two important pieces of information, our teams will be able to process the termination and assess any possible BVG benefit entitlements.