Notice: A mutation can be made a maximum of 60 days before the mutation date.
Log in to iTellco.
In the “Customers” tab, click on the “All” button next to the search bar
Select the contract for which you want to carry out the mutations by clicking on the contract number itself in the search results.
Now open the “Mutations” menu by clicking on it.
Select the “Master data” mutation class.
Search for the desired contract and click on the contract number to select it.
Select the corresponding category.
Search for the desired insured person, or enter the first and last name of the insured person.
Enter the mutation date.
Enter the new personal data (e.g. first name, surname, etc.).
You can then enter the new address.
Finally, you can enter the new contact details.
You will receive a summary of the changes. Complete the process with “Confirm”.